News

Category: Regulation and Compliance
1 April 2026
The Heat Network Compliance Calendar – Key Dates For Housing Providers
With the latest HNES funding round open from 7 April until 22 May, we run through some other key dates in the heat network compliance calendar for the next two years....
1 April 2026
From Skills To Structure: Strengthening Your Teams For Heat Network Regulation

Heat network regulation has reshaped the expectations placed on social housing providers. With Ofgem now formally enforcing consumer-protection standards, monitoring performance and overseeing compliance from 27 January 2026, organisations are operating under a much more robust regulatory framework. In this...

30 March 2026
Local heat, stable bills: how heat networks protect UK households from global energy price shocks
The government’s new Future Homes and Buildings Standards highlight a determined shift toward cleaner, more secure energy. As recent global conflicts expose the UK’s vulnerability to volatile gas markets, the case for low‑carbon heat networks grows stronger—offering resilience, stability, and...
9 March 2026
Getting Your Policies in Place for Ofgem Heat Network Regulation
Without the correct policies and data processes in place, suppliers risk falling short of Ofgem’s new reporting and consumer protection requirements. Now is the time to establish the documents that will underpin your compliance journey....
4 March 2026
Making Sense of HNTAS: Key Takeaways from Our Webinar
With mandatory technical standards on the horizon, our webinar explored what HNTAS will mean for housing providers with heat networks including governance, documentation, metering, performance thresholds and long-term upgrade requirements....
17 February 2026
Podcast: Heat Networks and the Energy Ombudsman – Navigating the New Complaints Landscape
Heat network complaints are now formally covered by the new regulatory framework. Listen to the latest Heat Networks with Chirpy Heat podcast, where Jon Lenton, Regulatory Director at the Energy Ombudsman, explains what this shift means, and why now is...
16 February 2026
Heat Network Complaints: Are You Ready for the New Rules?
Why heat networks need to register with the Energy Ombudsman and update their customer complaints process to ensure they are compliant...
13 February 2026
Book Now: Heat Network Training Courses 2026
Join Chirpy Heat’s fully funded courses on heat network operation and strategic management. Learn best practices, prepare for Ofgem regulation, and optimise performance in the housing sector...
5 February 2026
Heat Network Technical Assurance Scheme (HNTAS) Updates Webinar
Don’t miss this opportunity to gain insights and get ahead ready for the incoming changes to enable you to manage your heat networks efficiently and compliantly whilst providing the best possible customer service....
3 February 2026
Housing Providers Tackle New Ofgem Heat Network Regulations
During our recent webinar on the rapidly shifting landscape of heat network regulation, there was a high calibre of participant questions, including around customer billing and the exemptions. So here we share more thoughts on those topics....
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